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PRIVACY POLICY

1. Information We Collect

We may collect the following personal information:

  • Full name

  • Email address

  • Contact number

  • Location (city)

  • Order details and preferences

  • Information submitted through custom order forms

  • Files or images uploaded for design reference

We only collect information necessary to provide our services.

2. How We Use Your Information

Your information is used to:

  • Respond to enquiries and custom order requests

  • Process online purchases

  • Manage bookings for courses and classes

  • Communicate updates related to your order or enquiry

  • Improve our services and website experience

We do not use your information for unsolicited marketing without your consent.

3. Sharing of Information

  • We do not sell or share your personal information with third parties.

  • Information may only be shared when necessary to:

  • Process payments

  • Deliver products or services

  • Comply with legal or regulatory requirements

4. Data Security

  • We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.

  • However, no online platform can guarantee absolute security.

5. Your Rights (POPIA)

You have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your information

  • Object to the processing of your information

  • Withdraw consent at any time

To exercise these rights, please contact us directly.

6. Cookies & Website Usage

  • This website may use cookies to improve user experience and track basic website performance.

  • You can disable cookies through your browser settings.

7. Retention of Information

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

8. Changes to This Policy

  • We may update this Privacy Policy from time to time. Updates will be posted on this page.

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